In this three of four part series (not sure yet) I am going to reveal how to build a Successful eCommerce Store. I was involved in setting up a very successful eCommerce store in 2003 to 2006 and now that store turns over more than $10 Million per year and is only four years old. (I am no longer a part of the company)
The positive thing about creating your own eCommerce store is that the oportunity to make lots of money is still very much there. In all markets most Stores are ignorant to their oportunity to make lots of money. In terms of their effectiveness, most eCommerce Stores are a complete waste of time.
Seriously, there are so many badly designed, badly structured, badly coded, badly optimised (if at all) eCommerce Stores that this means there is so much room for improvement. You could choose any MarketPlace and still go after the Leader in the competition and make a killing using the correct Procedure.

The wealth of tools available to Internet Entrepreneurs in 2008 are stagering and will make it even easier to compete and take the top spot away from the Top Dogs in any online market. You don’t even have to have much if any knowledge about your chosen market because you can get hold this easily and I am going to walk you through this later in the series.
So, where do you start, what do you sell? and who are going to be your consumers?
Ths online demographic has changed so much in the last few years that its not online geeks and single men that are opening up those fat wallets to spend online. Great news for us. Forrester Research stated back in 2006 that 50% of online shoppers are now females, this opens up pretty much any market you choose to sell too. Talk about spoilt for choice.

Where do you Start?
As mentioned before the tools availabe to us are almost laughable, I laugh because of how much information I can find out about my marketplace and my competitors I almost feel sorry for them! Just imagine trying to do this in the offline world…It would take forever to find out this type of inforamtion about your soon to be competitors. Now this isn’t the only key to becoming successful you need a few more key ingredients.
This statement is the most overlooked part of what I would say many online store owners fail to achieve – “Customers First, Money Second“. Remember that because I promise you if you get all else a little wrong at first you will beat your competition by Adhering to that Statement. It amazes me how manyt businesses mess this simple task up. Treat them like gold dust. I come from a customer service background and I used to thrive on it so I understand how important this is to any business. If you do not have nay form or customer service experience eithier go and get some by getting a job in the real offline world or seek advice from a customer service agent or employee a top class customer service representitive. It’s the single most best advice I can give you.
Similar to how I think about this blog in that it’s “Visitors First, Content, Marketing, Google, second“.
Start by choosing your market then we can use our tools to study our Market and within possible weeks or months have a store ready to compete if we want it. You have a variety of services you can use to do this or you can do it all manually. For the start of this series I will do it manually which may or may not be to acurrate be we can be almost on target enough to compete with them.
A service I have just signed up to is HitWise and in their own words this is what they can help you do –
Each day, Hitwise provides insights on how 10 million US Internet users interact with more than 1 million websites, across 165+ industries. Learn how to apply the Industry’s most timely and robust competitive insights to your online branding, search marketing, content strategies and online partnerships.
With a service like this at your disposal it makes it simplifies how to identify if you’re able to launch into a marketplace to compete and make a successful business. Back to the manual way of researching your marketplace.
Start with what you’re going to sell:
Forget for a second all you have read and heard about choosing a product to sell online – you can choose almost anything really, it does not need to be the most searched for keyword or keyphrase on Google. So go to eBay Pulse and take a look at what you can start selling.
eBay Pulse will help you identify what is selling but always remember eBay is a place for deals so many products that sell well on eBay may not sell well on your site. I have experienced this first hand. It gives us ideas to work on though so, I’m going to use the click and hit way of choosing potential ideas for You to start an eCommerce Store.
Don’t worry about what you like or dislike right now as unless you’re really are keen to sell something you like it may turn out to be un-successful anyway. It is better to go with something that you know is at least selling items daily. First category I hit on was Toys and Hobbies, again I just picked it with no thought out process, lets see what’s selling within this Niche.
First three Top Searches according to eBay are:
1. star wars
2. webkinz
3. fisher price
So lets drill down a few categories – I have chosen within Toys & Hobbies / Model RR Trains. I already like this so far as we have a number of store ideas.
First three Top Searches according to eBay are:
1. lionel
2. american flyer
3. marx
I do not have a clue what these search terms are at the moment but I need to find out if they are selling and in what quantities at what cost and what type of mark-up (margin) they have.
Looking to the left you can see the Top eBay sellers and their feedback level. This already gives me a good indication that this product sells just by the number of feedback they have. This can still be very misleading, so we need to delve deeper to get a better idea.
That’s it for now, we will recap tomorrow so see you then.